Terms & Conditions

1. Acceptance of Terms

By accessing, browsing, or using the Outplacements.ai platform ("Service"), you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions ("Terms"). These Terms constitute a legally binding agreement between you ("User," "you," or "your") and Outplacements.ai ("Company," "we," "us," or "our").

If you are using the Service on behalf of a business, organization, or other entity, you represent and warrant that you have the authority to bind that entity to these Terms, and references to "you" shall include that entity.

If you do not agree to these Terms, you must immediately cease all use of the Service.

2. Description of Service

Outplacements.ai provides an AI-powered platform that helps managers prepare for and deliver difficult workplace conversations, including terminations, performance improvement plans, layoffs, demotions, and tough feedback. Our Service includes, but is not limited to:

• AI-generated conversation scripts and briefing materials
• Roleplay practice sessions with AI-simulated employee responses
• Real-time meeting guidance and coaching
• Post-meeting debrief, analysis, and documentation
• Meeting recording and transcription

We reserve the right to modify, suspend, or discontinue any aspect of the Service at any time, with or without notice. We will make reasonable efforts to notify users of material changes in advance.

3. User Accounts and Registration

Access to the Service requires an account. By creating an account, you agree to:

• Provide accurate, current, and complete information during registration
• Maintain and promptly update your account information as needed
• Keep your login credentials confidential and secure
• Notify us immediately of any unauthorized access to or use of your account
• Accept responsibility for all activities that occur under your account

We reserve the right to suspend or terminate accounts that violate these Terms, contain false or misleading information, or remain inactive for extended periods.

4. Acceptable Use Policy

You agree to use the Service only for its intended purpose and in compliance with all applicable laws and regulations. You shall not:

• Use the Service for any unlawful, fraudulent, or malicious purpose
• Attempt to gain unauthorized access to any part of the Service, other accounts, or related systems
• Interfere with or disrupt the integrity or performance of the Service
• Reverse engineer, decompile, or disassemble any aspect of the Service
• Use automated scripts, bots, or crawlers to access or scrape the Service
• Transmit any viruses, malware, or other harmful code through the Service
• Impersonate any person or entity, or misrepresent your affiliation with any person or entity
• Use the Service to harass, discriminate against, or cause harm to any individual

5. Important Disclaimers

The Service provides AI-generated guidance and coaching for workplace conversations. This content is provided for informational purposes only and does not constitute legal, HR, or employment advice. You should always consult with qualified legal and HR professionals before making employment decisions.

Outplacements.ai is not responsible for the outcomes of any workplace conversations or employment decisions made using our Service. You remain solely responsible for ensuring compliance with all applicable employment laws, regulations, and company policies.

6. Intellectual Property

All content, features, and functionality of the Service, including but not limited to text, graphics, logos, icons, images, audio, software, and the underlying technology, are the exclusive property of Outplacements.ai or its licensors and are protected by copyright, trademark, patent, and other intellectual property laws.

You are granted a limited, non-exclusive, non-transferable, revocable license to access and use the Service for its intended purpose during the term of your subscription. This license does not grant you any right to sublicense, resell, or redistribute any part of the Service.

7. Payment and Billing

Certain features of the Service may require a paid subscription or per-use payment. By using paid features, you agree to pay all applicable fees as described at the time of purchase. All fees are non-refundable unless otherwise stated in writing.

We reserve the right to change our pricing at any time. If we change pricing for your current plan, we will provide at least 30 days' notice before the new pricing takes effect.

8. Confidentiality

We understand the highly sensitive nature of the conversations facilitated through our Service. We are committed to maintaining the confidentiality of all information shared on the platform, including employee details, conversation scripts, meeting recordings, and debrief notes.

9. Service Availability and Uptime

We strive to maintain high availability of the Service but do not guarantee uninterrupted access. The Service may be temporarily unavailable due to scheduled maintenance, system upgrades, or circumstances beyond our control. We will make reasonable efforts to notify users of planned downtime in advance.

10. Limitation of Liability

To the maximum extent permitted by applicable law, Outplacements.ai and its officers, directors, employees, agents, and affiliates shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, business opportunities, or goodwill, arising out of or in connection with your use of the Service.

Our total aggregate liability for any claims arising from or related to the Service shall not exceed the total amount paid by you to Outplacements.ai during the twelve (12) months immediately preceding the event giving rise to the claim.

11. Indemnification

You agree to indemnify, defend, and hold harmless Outplacements.ai and its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses, including reasonable legal fees, arising out of or in any way connected with your access to or use of the Service, your violation of these Terms, or your violation of any rights of a third party.

12. Termination

Either party may terminate this agreement at any time. We may suspend or terminate your access to the Service immediately, without prior notice, if we reasonably believe you have violated these Terms or if continued access poses a risk to the Service or other users.

Upon termination, your right to use the Service will cease immediately. Provisions that by their nature should survive termination shall remain in effect.

13. Governing Law and Dispute Resolution

These Terms shall be governed by and construed in accordance with the laws of the jurisdiction in which Outplacements.ai operates, without regard to conflict of law principles. Any disputes arising from these Terms or the Service shall first be attempted to be resolved through good-faith negotiation. If negotiation fails, disputes shall be submitted to binding arbitration in accordance with applicable rules.

14. Changes to These Terms

We reserve the right to update or modify these Terms at any time. When we make material changes, we will notify you via email or through the Service at least 14 days before the changes take effect. Your continued use of the Service after the effective date of revised Terms constitutes your acceptance of the changes.

15. Contact Information

If you have any questions, concerns, or feedback regarding these Terms, please contact us at:

Email: support@outplacements.ai